Reserve Account
If you currently use a Reserve Account and wish to change your payment method, use the Contact
Us options below.
Related article
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Choose your postage payment method
Receiving postage refill receipts by email
You can see your postage refill receipts at any time on SendPro Mailstation. Follow these steps if you
want receipts emailed to you.
1. Tap Settings.
2. Tap the right arrow to advance to the next page.
3. Tap Reports.
4. Tap Refill Receipt Preferences.
5. Tap the switch for Email refill receipts to On.
6. (Optional) To add additional emails for notification when a postage refill is set to occur, go to
SendPro® Online on a computer.
a. Select Settings > Postage Refills
b. Enter the email address in the Postage Refill Email field
Transferring funds from an older meter to SendPro
Mailstation
If you upgrade to a SendPro Mailstation from an older meter such as a DM100i-DM225 meter, follow
these steps to remove funds from your old meter and add funds to your new SendPro Mailstation.
Step 1: Withdraw your funds from the old meter
Follow the procedure to withdraw the funds from your old meter to your Pitney Bowes account. Select
the procedure for your old meter:
Postage Funding
Pitney Bowes User Guide October 2021 32
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