Planmeca Proline XC - Page 51

Planmeca Proline XC Panoramic X-ray 47
TROUBLESHOOTING
User's manual
Er 12 Tube filament initializing is not done. Turn off the unit first for 30 seconds, try again
without the patient and the film cassette. If the error is still present, please contact your
service technician.
Er 21 Up/down motor time out. Check that the up/down movement is not obstructed. If there
is no visible obstruction, turn off the unit first for 30 seconds, try again without the
patient. If the error is still present, please contact your service technician.
Er 22 Temple support motor time out. If this motor runs more than 3 seconds continuously
this error code occurs. Turn off the unit first for 30 seconds and then try again. If the
error is still present, the temple rest motor must be inactivated, see section “7.4.2
Behavioural preferences” on page 24. The unit can be used without temple supports.
Remove the supports and call your service technician.
Er 23 Layer adjust motor time out. Turn off the unit first for 30 seconds, try again without the
patient. If the error is still present, please contact your service technician.
Er 24 Primary collimator motor time out. Turn off the unit first for 30 seconds, try again
without the patient. If the error is still present, please contact your service technician.
Er 25 Cassette motor time out. Try to drive the cassette carriage without the patient by
pressing the ready and return keys. Check that the movement is not obstructed. If
there is no visible obstruction, turn off the unit first for 30 seconds, try again. If the
error is still present, please contact your service technician.
Er 26 Rotation motor time out. Check that the rotation movement is not obstructed. If there is
no visible obstruction, turn off the unit first for 30 seconds, try again without the patient
and the film cassette. If the error is still present, please contact your service
technician.
Er 27 Cephalostat scanning mechanism time out.
Er 28 Panoramic sensor head motor time out. The sensor head does not reach the
panoramic position in the specified time. Or the safety limit switch is pressed and the
movement of the sensor head is prevented
Er 30 kV value does not reach given value. Turn off the unit first for 30 seconds, try without
the patient and the film cassette. Take an exposure with values 60 kV and 4 mA and
an exposure with values 80 kV and 12 mA. If the error is after this present, please
contact your service technician.
Er 31 mA value does not reach given value. Turn off the unit first for 30 seconds, try without
the patient and the film cassette. Take an exposure with values 60 kV and 4 mA and
an exposure with values 80 kV and 12 mA. If the error is after this present, please
contact your service technician.
Er 32 Tube filament control inoperative. Turn off the unit first for 30 seconds, try without the
patient and the film cassette. Take an exposure with values 60 kV and 4 mA and an
exposure with values 80 kV and 12 mA. If the error is after this present, please contact
your service technician.
Er 33 Tube filament control inoperative. Turn off the unit first for 30 seconds, try again
without the patient and the film cassette. If the error is still present, please contact your
service technician.
Er 40 The rotation does not reach the end limit sensor. The cassette carriage might have
touched the patient’s shoulder during the exposure. Process the film and examine it to
see if it is completely exposed. If any part is unclear use the vertical sector selection
mode to take another exposure of this sector. Turn off the unit first for 30 seconds, try
again without the patient and the film cassette. If the error is still present, please
contact your service technician.
ERROR CODE ERROR MESSAGE EXPLANATION