Poly E Series - Page 73

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Change the Headset Mode
To control your phone using your headset, the headset must be in soft phone mode.
Headsets that come with a docking station have two modes: soft phone and desk phone mode. If you
cannot operate the phone from your headset, it is possible your headset is in desk phone mode.
Procedure
Press and hold the headset hookswitch until you hear a sound or message on the headset.
Controlling Calls with Electronic Hookswitch
After you have followed the procedures for connecting your headset and enabled EHS, you can use the
controls on your headset to answer, mute, and end calls. If supported on your headset, you can also
place calls on hold. See your headset's user documentation for information on controlling calls from
your headset.
When you are in an active call and you receive an incoming call, you cannot use the hookswitch control
on your headset to place the active call on hold and answer the incoming call. Pressing the hookswitch
control on the headset ends the active call and answers the incoming call. To place the existing call on
hold and answer the incoming call, answer the call on your phone.
Disconnect Your Headset
To disconnect or change your headset, properly detach your headset from your phone.
Procedure
1. Go to Settings  Basic  Preferences.
2. Select Headset  Hookswitch Mode.
3. Select Regular Mode.
4. Remove the EHS adapter from the serial port on the back of the phone.
USB Audio Mode
USB audio mode enables you to use your Poly CCX business media phone as a USB audio device on a
connected computer.
Note: Poly CCX 400 business media phones don’t support USB device mode.
USB audio mode enables you to use the CCX business media phone hardware to do the following:
 Take calls from your softphone clients on your computer
 Play computer audio through your phone’s speaker
 Record audio using your phone’s microphone
Computer and Cable Requirements
Your computer and cables must meet the following requirements to use USB audio mode with your
Poly business media phones.
Note: Poly CCX 400 business media phones don’t support USB device mode.