Setup Guide for the Polycom SoundStation IP 7000 Phone
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Installation Configuration
Symptom Problem Corrective Action
The display shows:
“General configuration error
Unsupported configuration
Undo last configuration change”
The phone installation 
configuration is not supported.
Verify that you have installed the phone(s) 
and any components correctly:
• Check that no more than two phones 
are connected together.
• Check that no more than two 
extension microphones are installed. 
If your conference room setup has two 
connected phones, check that only 
one extension microphone is installed.
• Refer to Installing Your Phone on 
page 1-3.
• Contact your system administrator.
The display shows:
“Daisy-Chaining Error:
Multiple Ethernet cables
Connect only one Ethernet 
cable”
More than one 12-foot Network 
Cable (10-pin) has been 
connected to a phone 
installation.
Connect only one 12-foot Network Cable 
(10-pin) to the multiple phone installation. 
See Installing Your Phone on page 1-3.