Troubleshooting Your Phone Setup
2 - 3
Power and Startup
Symptom Problem Corrective Action
The display shows:
“Network Link is Down” 
The network cable is not properly 
connected.
Verify that the network cable is properly 
connected:
• Check the cable termination at the 
switch or hub (furthest end of the 
cable from the phone).
• Check that the switch or hub is 
operational (flashing link/status 
lights).
• Press the Menu key, and then select 
Status > Network > Ethernet. From 
the Ethernet screen, scroll to 
LAN port and verify that it is Active.
• To attempt re-registration with the call 
server, reboot the phone. For more 
information, see your system 
administrator.
• Contact your system administrator.