Polycom SoundStation IP 7000 - Customizing Your Phone; Configuring Basic Settings

Troubleshooting Your Phone Setup
2 - 7
Displays
Audio
Symptom Problem Corrective Action
There is no display.
The display is incorrect.
The display has bad contrast.
Power is not correctly applied to
the phone.
Verify that power is correctly applied to the
phone:
• Check that the display is illuminated.
• Ensure the network cable is inserted
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
• If your phone uses in-line power, have
your system administrator check that
the switch is supplying power to the
phone.
The contrast needs adjustment. Adjust the screen contrast. (See the User
Guide for the Polycom SoundStation IP
7000 Phone, available at
www.polycom.com/voicedocumentation.)
The display is flickering. Certain types of older fluorescent
lighting cause the display to
appear to flicker.
Try the following:
• Move the phone away from the lights.
• Replace the lights.
Symptom Problem Corrective Action
The speaker has no audible
sound.
Speaker volume is low. Adjust the speaker volume. During a call,
press either
or .