User Guide for Polycom VVX201
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Audio Calls
VVX phones enable you to place and answer SIP calls, ignore incoming calls from all or individual 
contacts, place and manage conference calls, and perform server-dependent tasks.
This section includes the following topics:
• Placing and Answering Audio Calls
• Holding and Resuming Calls
• Parking and Retrieving Calls
• Managing Multiple Calls
• Managing Calls Remotely
• Ignoring or Rejecting Incoming Calls
• Redirecting Incoming Calls
• Initiating and Managing Audio Conference Calls
Placing and Answering Audio Calls
VVX 201 phones can manage a maximum of 2 active, incoming, and held audio calls at a time. However, 
you can have only one active call in progress with numerous other incoming calls or calls on hold on 
all phones.
This section includes the following topics:
• Placing Audio Calls
• Redial a Number
• Answer Audio Calls
• Switch among the Handset, Headset, and Speakerphone
• Mute and Unmute Audio
• End Audio Calls
Placing Audio Calls
You can place audio calls on your phone, and you have the option to use the handset, the speakerphone, 
or a headset.