User Guide for Polycom VVX201
30
Recording Calls on VVX 201 Phones
On VVX 201 phones, you can record audio calls if this feature was enabled by your administrator.
Recordings are stored in your Teleweb control panel.
Record a Call
You can record all active calls on your phone. You cannot record calls when there are no connected calls
on your phone, when you place a new call to transfer a call or initiate a conference, or when you have
an incoming call.
To record a call:
• During an active call, press *80.
Stop Recording
You can choose to stop recording a call before the call ends. The recording also stops when the active
call ends, no matter who ended the call.
To stop recording:
• Do one of the following:
ª Press *80.
ª Select End Call.
Record Conference Calls
You can record a conference call in the same way as an active call with the following exceptions:
• All conference call participants are recorded. When a conference participant mutes his or her
audio, that participant is not recorded.
• Call Recording stops if the call used to initiate the recording ends. For example, if IP phone
A calls IP phone B, initiates a call recording, and then conferences in IP phone C, the call
recording will stop if IP phone B drops off the call.
To record a conference call:
• During an active conference call, select *80.
Browse Recorded Calls
You can browse the recorded calls online in Teleweb control panel.
To Next Page
Loading...
