User Guide for Polycom VVX201
21
Answer Calls Automatically
You can set up your phone to automatically answer calls using the Auto Answer feature. When this
feature is enabled, your phone automatically answers all incoming calls using the speakerphone. Your
system administrator sets how many times your phone rings before the call is automatically answered.
When Auto Answer is enabled and you receive an incoming call while in a call, the incoming call is not
answered until you end or hold the current call.
To enable your phone to automatically answer calls:
1. Navigate to Settings > Basic > Preferences > Auto Answer.
2. From the Auto Answer screen, select Auto Answer SIP Calls, and select Yes.
3. Select Microphone Mute, and choose Yes (the default setting) to
mute the microphone for auto-answered calls.
4. Select Save.
5. These settings are applied to all incoming calls on your phone.
Switch among the Handset, Headset, and
Speakerphone
You can place and answer calls on your phone using the handset, speakerphone, or headset. You can
alternate among the three modes during calls, if available.
To switch among the handset, headset, and speakerphone:
• During a call, pick up the handset, press the Headset key or press the Speakerphone key
.
• For example, if you’re using the handset, press the Headset key to switch to the headset,
or press the Speakerphone key to switch to the speakerphone.
Tip: Setting up the phone to automatically use your headset for all calls
If you frequently use a headset, you can set up your phone to always use your
headset for calls. For more information, see Use Your Headset for All Calls.
Mute and Unmute Audio
You can mute the microphone so other parties cannot hear you. Microphone Mute applies to the handset,
headset, and speakerphone. You can still hear all other parties when you mute your microphone.