Chapter 2: Using Basic Features
25
Managing Conference Call Participants
If you’re able to manage the people in a conference call, you can:
Mute a participant.
Hold a participant.
Remove a participant from the conference.
List information about a participant, such as the participant’s name, number, and call
details—such as whether the call is muted, held, or is video-enabled.
To manage a person in a conference call:
1 Set up an active conference call.
2 From Active Call, Lines, or Calls view, press Manage. If you’re in Calls view, be sure to
highlight the conference first. The following example show the screens that display when
you manage a conference.
3 Use the up and down arrow keys to highlight the person you want to manage.
4 Do one of the following:
○ Press Far Mute to mute the person. The muted person can hear everyone, but no one
can hear the muted person.
○ Press Hold to hold the person. The held person can’t hear anyone, and no one can
hear the held person.
○ Press Remove to remove the person from the conference, end the conference call, and
create an active call between you and the person still in the call.
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