G2000e/G3000e/G6000e User’s Manual Chapter 5: Troubleshooting
39
5.2 LED Error Indications
Typically, when the printer is not functioning, one or two of the three indicators will begin blinking.
The possible situations addressed by the status of the three indicators are listed in Table 5-2.
Table 5-2 LED Error Indications
[READY] and
[MEDIA]
indicators blink
simultaneously
Media sensor
can’t detect media
• Check and confirm the media
has been loaded correctly
(Please refer to 2.2.4 Loading
the Media).
• Check the position of the
media sensor and confirm it
could detect the media gap,
hole, notch or black mark.
If the media being
used is continuous
media (no locator
present on the label).
Then please set the
media to Continuous
Media in the printer
driver settings.
If the printer has not
been powered off
and the print job has
not been finished,
after clearing the
error:
• Press
[FEED/Calibratio
n] button to select
Reprint or Print
Next.
• Press
[CANCEL/Reset]
button to choose
whether to cancel
the print job or
not.
The Media Roll
Guides are not
firmly pushed
against the Media
or have not been
installed
Install the Media Roll Guides
correctly and push them firmly
against the media.
Media sensor is
out of order
Contact an authorized POSTEK
service provider for technical
support.
[READY] and
[RIBBON]
indicators blink
simultaneously
Load a new roll of ribbon
Make sure the ribbon follows a
steady and smooth path
Ribbon spindle
installed
incorrectly
Please refer to 2.2.3 Loading the
Ribbon for correct installation
process.
Ribbon sensor is
out of order
Contact an authorized POSTEK
service provider for technical
support.
Only [READY]
indicator blinks
The printer is in a
paused state
Press the [PAUSE/Self Test]
button to resume
The printhead
module is
released or
unlocked
Press down the printhead module
to the close position.
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