Postek G2000e - General Printer Problem Solving

G2000e/G3000e/G6000e User’s Manual Chapter 5: Troubleshooting
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5.4 Miscellaneous Issues
Table 5-4 identifies miscellaneous issues with the printer, the possible causes, and the recommended
solutions.
Table 5-4 Miscellaneous Printer Issues
Problem
Possible Cause
Recommended Solution
Vertical Blank
Lines Appear
Printhead is dirty.
Clean the Printhead. Follow the recommended
maintenance guidelines for cleaning the
Printhead.
Data Sent but
Not Printing
The driver is incorrect.
Ensure the correct driver is chosen in the label
software.
Memory overflow
Reset the printer.
Poor Printing
Quality
The printing parameters are
set inappropriately.
• Adjust print darkness setting value.
• Adjust print speed setting value.
Printhead is dirty.
Clean the Printhead. Follow the recommended
maintenance guidelines for cleaning the
Printhead.
Poor quality consumables
Change to higher-quality consumables.
For errors not listed here, please contact an authorized POSTEK Service Provider for further
assistance.