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Quidel Triage MeterPro - Appendix B Troubleshooting

Quidel Triage MeterPro
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Page๎˜ƒ77๎˜ƒof๎˜ƒ86๎˜ƒ
Appendix๎˜ƒB๎˜ƒTroubleshooting๎˜ƒ
Meter๎˜ƒSymptoms๎˜ƒ
Symptom๎˜ƒ Probable๎˜ƒCause๎˜ƒ Corrective๎˜ƒAction๎˜ƒ
Invalid๎˜ƒResults๎˜ƒ
a.๎˜ƒ Inappropriate ๎˜ƒbody๎˜ƒfluid๎˜ƒor๎˜ƒ
improperly๎˜ƒanticoagulated๎˜ƒsample.๎˜ƒ
a.๎˜ƒ Retest๎˜ƒsample๎˜ƒusing๎˜ƒa๎˜ƒnew๎˜ƒtest๎˜ƒdevice๎˜ƒ
with๎˜ƒa๎˜ƒproper๎˜ƒspecimen.๎˜ƒ
๎˜ƒ
b.๎˜ƒ Sample๎˜ƒsize๎˜ƒincorrectโ€”too๎˜ƒlittle๎˜ƒ
sample.๎˜ƒTest๎˜ƒdeviceโ€™s๎˜ƒinternal๎˜ƒQC๎˜ƒ
controls๎˜ƒwill๎˜ƒbe๎˜ƒout๎˜ƒof๎˜ƒrange.๎˜ƒ
b.๎˜ƒ Retest๎˜ƒsample๎˜ƒon๎˜ƒa๎˜ƒnew๎˜ƒtest๎˜ƒdevice.๎˜ƒ
Make๎˜ƒsure๎˜ƒthe๎˜ƒentire๎˜ƒtube๎˜ƒis๎˜ƒfull.๎˜ƒBe๎˜ƒ
certain๎˜ƒthe๎˜ƒlower๎˜ƒbulb๎˜ƒon๎˜ƒthe๎˜ƒpipette๎˜ƒ
tube๎˜ƒcontains๎˜ƒa๎˜ƒsmall๎˜ƒamount๎˜ƒfluid๎˜ƒ
before๎˜ƒyou๎˜ƒpress๎˜ƒthe๎˜ƒtop๎˜ƒ
bulb.๎˜ƒ
๎˜ƒ
c.๎˜ƒ Meter๎˜ƒwas๎˜ƒpicked๎˜ƒup๎˜ƒor๎˜ƒcarried๎˜ƒ
vertically๎˜ƒwhile๎˜ƒtest๎˜ƒwas๎˜ƒrunning.๎˜ƒ
The๎˜ƒtest๎˜ƒdeviceโ€™s๎˜ƒinternal๎˜ƒQC๎˜ƒ
controls๎˜ƒwill๎˜ƒbe๎˜ƒout๎˜ƒof๎˜ƒrange.๎˜ƒ
c.๎˜ƒ If๎˜ƒless๎˜ƒthan๎˜ƒ30๎˜ƒminutes๎˜ƒhas๎˜ƒpassed๎˜ƒsince๎˜ƒ
preparing๎˜ƒthe๎˜ƒtest๎˜ƒdevice,๎˜ƒplace๎˜ƒmeter๎˜ƒ
on๎˜ƒflat๎˜ƒsurface๎˜ƒand๎˜ƒreinsert๎˜ƒthe๎˜ƒtest๎˜ƒ
device.๎˜ƒIf๎˜ƒmore๎˜ƒthan๎˜ƒ30๎˜ƒ
minutes๎˜ƒhas๎˜ƒ
passed,๎˜ƒretest๎˜ƒsample๎˜ƒon๎˜ƒnew๎˜ƒtest๎˜ƒ
device.๎˜ƒ๎˜ƒ
Meter๎˜ƒwill๎˜ƒnot๎˜ƒpull๎˜ƒ
test๎˜ƒdevice๎˜ƒin.๎˜ƒ
Hook๎˜ƒthat๎˜ƒpulls๎˜ƒtest๎˜ƒdevice๎˜ƒinto๎˜ƒthe๎˜ƒ
meter๎˜ƒmay๎˜ƒbe๎˜ƒbroken.๎˜ƒ
If๎˜ƒmeter๎˜ƒrepeatedly๎˜ƒfails๎˜ƒto๎˜ƒpull๎˜ƒthe๎˜ƒdevice๎˜ƒ
in,๎˜ƒthe๎˜ƒmeter๎˜ƒmay๎˜ƒneed๎˜ƒto๎˜ƒbe๎˜ƒreplaced.๎˜ƒ
Contact๎˜ƒQuidel.๎˜ƒ
CODE๎˜ƒCHIP๎˜ƒmodule๎˜ƒ
will๎˜ƒnot๎˜ƒfit๎˜ƒin๎˜ƒmeter.๎˜ƒ
a.๎˜ƒ CODE๎˜ƒCHIP๎˜ƒmodule๎˜ƒmay๎˜ƒhave๎˜ƒbeen๎˜ƒ
inserted๎˜ƒupside๎˜ƒdown.๎˜ƒ
a.๎˜ƒ Reอฒinsert๎˜ƒCODE๎˜ƒCHIP๎˜ƒmodule๎˜ƒright๎˜ƒside๎˜ƒ
up.๎˜ƒ
๎˜ƒ
b.๎˜ƒ CODE๎˜ƒCHIP๎˜ƒmodule๎˜ƒor๎˜ƒMeter๎˜ƒ
contacts๎˜ƒcould๎˜ƒbe๎˜ƒbent.๎˜ƒ
b.๎˜ƒ Try๎˜ƒnew๎˜ƒCODE๎˜ƒCHIP๎˜ƒmodule,๎˜ƒif๎˜ƒ
available.๎˜ƒIf๎˜ƒstill๎˜ƒnot๎˜ƒa๎˜ƒgood๎˜ƒfit,๎˜ƒcontact๎˜ƒ
Quidel.๎˜ƒ
Printer๎˜ƒworks๎˜ƒbut๎˜ƒno๎˜ƒ
print๎˜ƒappears๎˜ƒon๎˜ƒ
paper.๎˜ƒ
Paper๎˜ƒmay๎˜ƒbe๎˜ƒinstalled๎˜ƒbackwards.๎˜ƒ Install๎˜ƒpaper๎˜ƒreverse๎˜ƒto๎˜ƒcurrent๎˜ƒposition.๎˜ƒ
Printer๎˜ƒjam.๎˜ƒ
Paper๎˜ƒmay๎˜ƒhave๎˜ƒbeen๎˜ƒfed๎˜ƒinto๎˜ƒthe๎˜ƒ
meter๎˜ƒimproperly.๎˜ƒ
Carefully๎˜ƒremove๎˜ƒold๎˜ƒpaper๎˜ƒout๎˜ƒof๎˜ƒthe๎˜ƒ
printer.๎˜ƒDo๎˜ƒnot๎˜ƒinsert๎˜ƒany๎˜ƒtools๎˜ƒinto๎˜ƒthe๎˜ƒ
printer.๎˜ƒ
Printer๎˜ƒstops๎˜ƒ
printing๎˜ƒ๎˜ƒ
or๎˜ƒskips๎˜ƒa๎˜ƒline.๎˜ƒ
Battery๎˜ƒpower๎˜ƒlow.๎˜ƒ
Replace๎˜ƒbatteries๎˜ƒor๎˜ƒverify๎˜ƒpower๎˜ƒcord๎˜ƒis๎˜ƒ
installed๎˜ƒin๎˜ƒthe๎˜ƒmeter๎˜ƒand๎˜ƒwall๎˜ƒoutlet.๎˜ƒ
Meter๎˜ƒwill๎˜ƒnot๎˜ƒ
power๎˜ƒon๎˜ƒor๎˜ƒmeter๎˜ƒ
powers๎˜ƒoff๎˜ƒwhen๎˜ƒ
running๎˜ƒa๎˜ƒtest.๎˜ƒ
a.๎˜ƒ Batteries๎˜ƒnot ๎˜ƒinstalled,๎˜ƒdrained๎˜ƒor๎˜ƒ
incorrectly๎˜ƒaligned.๎˜ƒ
a.๎˜ƒ Verify๎˜ƒbatteries๎˜ƒare๎˜ƒinstalled ๎˜ƒand๎˜ƒ
correctly๎˜ƒaligned๎˜ƒ(+)๎˜ƒand๎˜ƒ(อฒ);๎˜ƒreplace๎˜ƒ
batteries๎˜ƒif๎˜ƒnecessary.๎˜ƒ
๎˜ƒ b.๎˜ƒ Power๎˜ƒsource๎˜ƒnot๎˜ƒplugged๎˜ƒin.๎˜ƒ
b.๎˜ƒ Verify๎˜ƒpower๎˜ƒcord๎˜ƒis๎˜ƒinstalled๎˜ƒin๎˜ƒthe๎˜ƒ
meter๎˜ƒand๎˜ƒwall๎˜ƒoutlet.๎˜ƒ
Blinking๎˜ƒbattery๎˜ƒ
icon.๎˜ƒ๎˜ƒ
Low๎˜ƒbattery๎˜ƒpower.๎˜ƒ Replace๎˜ƒbatteries.๎˜ƒ
Meter๎˜ƒcontains๎˜ƒno๎˜ƒ
batteries๎˜ƒor๎˜ƒ
batteries๎˜ƒare๎˜ƒlow๎˜ƒ
when๎˜ƒfacility๎˜ƒhas๎˜ƒ
loss๎˜ƒof๎˜ƒpower.๎˜ƒ
๎˜ƒ
All๎˜ƒdata๎˜ƒis๎˜ƒsaved๎˜ƒin๎˜ƒthe๎˜ƒMeter๎˜ƒexcept๎˜ƒdate๎˜ƒ๎˜ƒ
and๎˜ƒtime.๎˜ƒReset๎˜ƒdate๎˜ƒand๎˜ƒtime.๎˜ƒ
๎˜ƒ
๎˜ƒ
๎˜ƒ
๎˜ƒ
๎˜ƒ

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