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Message ProbableCause CorrectiveAction
MotorFailure.
Motorceasestofunction.
• Metermaysloworstopduetoobject
lodgedontheMetertrack.
• Testdevicemaystickonthemeter
track.
Ejectandinspectthedeviceforanysticky
substances,labelsontopofthedeviceor
otheritemsthatmayinterferewith
the
meter.Ifproblempersists,contact
Quidel.
NoDeviceDatain
Memory.
ReagentCODECHIPmodulehasnotbeen
installed.
InstalltheCODECHIPmoduleincludedin
theboxoftestdevices(theReagent
CODECHIP
module).
OpticFailure.
a. Internalstandardisoutof
specification.
a. Powermeteroffthenonagain.If
OPTICFAILUREmessageclears,run
theQCDevicetoverifyproper
operation.Ifmessagefailstoclear,
contactQuidel.
b. Meterexposedtoextreme
temperatures.
b. Powermeteroff.Allowmetertositat
roomtemperaturefor1–2hours.
Powermeterbackon.
ProgramCheckOK.
PressENTERtostart
existingprogramor
pressEXITtoloada
newprogram.
MessageappearswhentheON/OFF
buttonispressedwhenthemeterhas
beenwithoutpower.
PresstheENTERkey.
QCDevice—
calibration,
alignmentorlaser
failed.
Messages:
CalibPass(orFail)
LaserPass(orFail)
AlignPass(orFail)
a. Maybeduetolintordustaffecting
reading.
a. CleanQCDevicewithalintͲfreecloth
orspraywithcannedairandrepeat
thetest.
b. QCDevicewasnotrunregularly.
b. QCDeviceshouldberunregularly
evenifpatientsamplesarenotrun.
c. Ifproblempersists,contactQuidel.
Time/Dateisblinking Metertemporarilylostallpower.
Resettimeanddateifrequired.Check
theAC/DCpowerconverterplugand
batteries.
Warning:InternalQC
OutofRange
Warningindicatesthattheinternal
qualitycontrolonthetestdevicewasout
ofrange.
Thismaybesamplespecific.
Thismaybedevicerelated.
Repeatsampleusinganewtestdevice.If
problempersists,contactQuidel.
Warning:Patient
MemoryhasSpace
for###More
Records.
Messageisdisplayedwhenmeteris
turnedonifthereisspaceleftforless
than100patientrecordsorspaceleftfor
lessthan20patientrecordswhen
runningpatientsample.
Options:
a. Printallresults.
b. Deletepatientresults.
c.
No actionisrequiredasthemeter
willdeletetheoldestresultoncethe
memoryisfull.
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