While possibly irritating, a coil whine is harmless. However, you may opt to replace it if you are really
bothered by it.
To replace the Razer Phone charger, follow the steps below:
1. Ensure that the noise is really coming from the charger by plugging it into other power outlets.
If the noise does not occur when plugged into another power outlet, then it is the faulty
power outlet emitting the sound, have it repaired by an electrical professional.
2. Once confirmed that the noise is coming from the charger, contact Razer Support to process the
replacement.
Calling & Messaging
Unable to receive/send messages – My Razer Phone 2 is having problems sending
or receiving messages
This could be caused by a poor network coverage due to structural obstructions …read more
People cannot hear me when I call using my Razer Phone
Updated 23-Oct-2020 | Answer ID: 1592
When then the caller is unable to hear you during calls, it could be caused by poor network coverage.
Follow the troubleshooting steps below to fix this problem.
Before doing anything else, ensure that your device is up-to-date by performing a system update.
1. Check network coverage on the Razer Phone.
Note: Network signal is affected by walls, buildings, trees, and weather
2. In most cases call issues are due to the network coverage in the location you are in.
3. Drop your call and attempt to call again 2 to 3 times.
4. If people still cannot hear you during a call, perform a hard reset to clear any possible glitches
on the phone.
5. If the issue persists, attempt to use another SIM card.
If the Razer Phone gets rid of the issue with another SIM card, the issue is with the SIM card,
contact your network provider.
If you are still having call quality issues despite using another SIM card, proceed to the next
step.
6. Back up your phone data and perform a factory reset
The network coverage on my Razer Phone is poor
In most cases, several issues arise due to poor network coverage, such as:
Poor call quality
Break up or drop calls
Network busy
No service
Below are the troubleshooting steps that may help fix the issue(s):
Before doing anything else, ensure that your device is up-to-date by performing a system update.
Signal Troubleshooting
1. Check network coverage on the Razer Phone. Try moving to a different location, preferably with
fewer obstacles and more open, and see if it helps.
Note: Network signal is affected by walls, buildings, trees, and weather.