COPYRIGHT © 2014 RED.COM, INC
RED DSMC OPERATION GUIDE
955-0020_V5.1, REV-H | 143
PRESET COULD NOT BE APPLIED
SYMPTOM
The camera displays the following message: “Preset Could Not Be Applied”.
POTENTIAL RESOLUTION
Power down the camera, power it back up, and attempt to apply the preset that failed.
CAMERA CANNOT BE PAIRED TO REDMOTE
SYMPTOM
The camera cannot pair to the REDMOTE.
POTENTIAL RESOLUTIONS
Ensure REDMOTE display indicates IDLE before attempting to pair the camera to the REDMOTE.
Ensure the REDMOTE is detached from the rear of the camera body and powered on.
Ensure the REDMOTE wireless in turned on.
Ensure camera does not display REDLINK Upgrade Required.
CANNOT SEE MENUS ON LCD TOUCHSCREEN
SYMPTOM
The LCD touchscreen does not display menus.
POTENTIAL RESOLUTION
Double-tap the LCD touchscreen to exit Clean mode.
SCREEN FREEZES OR DOES NOT DISPLAY
SYMPTOM
The screen freezes or does not display.
POTENTIAL RESOLUTION
Perform a Hard Restore. A Hard Restore functions like a System Restore in that it permits ALL camera configu-
ration and setup data to be reset to factory default values.
To perform a Hard Restore, follow the instructions below:
1. Press and hold the PWR/REC button on the BRAIN for 20 seconds or until the fans turn at a high speed.
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TROUBLESHOOT
YOUR DSMC
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