Troubleshooting
5 Troubleshooting
5.1 Introduction
Table 9 will help you to identify problems you may be experiencing with your system.
Table 9 - Troubleshooting
Observation Section
Poor measurement performance 5.2
No probe signal 5.3
No head movement 5.4
Datum error 5.5
Obstruct error 5.6
Overload error 5.7
If you experience problems which you are not able to identify or solve satisfactorily,
please contact your Renishaw representative for further advice.
The optional HCU1 is also able to diagnose certain error conditions. Please refer to the
HCU1 user’s guide (Renishaw part number H-1000-5016) for further information.
NOTE: Before seeking technical assistance please make a note of the following
information:
• YourCMMmanufacturerandmodel
• Theprobeheadmodel(PH10T/PH10M/PH10MQ)
• Theprobeheadserialnumber
• ThePHC10-2serialnumber
• ThePHC10-2versionnumber
• TheLEDsequenceonthePHC10-2
• Thestyluscongurationtted
You may already have recorded some of this information in section 1.