Troubleshooting
5.2 Poor measurement performance
Table 10 - Poor measurement performance
Possible cause Checks/remedies
Loose head mounting Ensure all mounting screws are tight and mounting to
the CMM is secure.
Probe incorrectly installed Remove probe and refit.
Force applied to head
during lock up
Unlock and relock.
Incorrect lock up position or
position not qualified
Reposition head correctly. Check qualification
information.
5.3 No probe signal
Table 11 - No probe signal
Possible cause Checks/remedies
Probe incorrectly installed Remove probe and refit.
Cable/connections faulty Check conditions and integrity of cabling from head to
controller.
Probe failure Contact your CMM’s supplier or Renishaw
representative for further assistance.
Probe output disabled by
CMM
Check probe output.
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