Ricoh 132 MF - Connecting to a Wired Network

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10. Troubleshooting

376

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Table of Contents3
How to Find Information about Operations and Troubleshooting13
Operating Manual (Printed)13
Operating Manual (Digital Format)13
How to Read this Manual14
Introduction14
Symbols Used in this Manual14
Disclaimer14
Notes14
Note to Administrator15
List of Option16
About IP Address16
Supplied Items17
Guide to the Machine19
Guide to Components19
Exterior19
Interior21
Control Panel22
Installing Option24
Attaching Paper Feed Unit24
Installing the Wireless LAN Option25
How to Use the [Home] Screen27
Displaying the [Home] Screen27
Customizing the [Home] Screen30
How to Customize the [Home] Screen30
Adding to the [Home] Screen Shortcuts to Favorite Items30
Changing the Order of Icons on the [Home] Screen30
Deleting an Icon on the [Home] Screen31
Registering Frequently Used Functions32
Registering Functions in a Favorite Item32
Recalling a Favorite Item33
Deleting a Favorite Item34
Displaying Frequently Used Modes Preferentially35
Multi-Access36
About Operation Tools40
Entering Characters42
Character Entry Display42
Available Characters43
Entering Text43
Paper Specifications and Adding Paper45
Workflow for Loading Paper and Configuring Paper Sizes and Types45
Loading Paper46
Loading Paper into Tray1 and 246
Loading Paper into Bypass Tray50
Loading Envelopes51
Specifying Paper Type and Paper Size Using the Control Panel54
Specifying the Paper Type54
Specifying the Standard Paper Size55
Specifying a Custom Paper Size55
Specifying Paper Type and Paper Size Using Smart Organizing Monitor57
Specifying a Custom Paper Size58
Specifying Paper Type and Paper Size Using Web Image Monitor59
Specifying a Custom Paper Size59
Specifying Paper Type and Paper Size Using the Printer Driver60
When Using Windows60
When Using Macos61
Supported Paper63
Specifications of Paper Types66
Non-Recommended Paper Types73
Paper Storage74
Print Area74
Placing Originals78
Placing Originals on the Exposure Glass78
Placing Originals in the Auto Document Feeder78
About Originals79
Printing Documents83
What You Can Do with the Printer Function83
Configuring Option Settings for the Printer84
Conditions for Bidirectional Communication84
If Bidirectional Communication Is Disabled84
Displaying the Printing Preferences Dialog Box86
Displaying the Printing Preferences Dialog Box from the [Start] Menu86
Displaying the Printing Preferences Dialog Box in an Application86
Basic Operation of Printing88
When Using Windows88
When Using Macos89
If a Paper Mismatch Occurs90
Canceling a Print Job90
Printing Confidential Documents92
Storing a Locked Print File92
Printing a Locked Print File93
Deleting a Locked Print File94
Using Various Print Functions96
Print Quality Functions96
Print Output Functions97
Copying Originals99
What You Can Do with the Copier Function99
Copier Mode Screen100
Basic Operation of Copying102
Canceling a Copy103
Making Enlarged or Reduced Copies105
Specifying Reduce/Enlarge105
Copying Single-Sided Originals with 2-Sided and Combined Printing107
Specifying Combined and 2-Sided Copies110
Copying 2-Sided Originals with 2-Sided and Combined Printing112
Duplex Copying Using the ADF113
Duplex Copying Manually Using the Exposure Glass114
Copying an ID Card116
Specifying Scan Settings for Copying119
Adjusting Image Density119
Selecting the Document Type According to Original119
Scanning Originals121
What You Can Do with the Scanner Function121
Scanner Mode Screen123
Preparation for Registering Scan Destinations (Scan to Folder)125
Printing the Check Sheet125
Checking the User Name and Computer Name126
Creating a Shared Folder on a Computer128
Specifying Access Privileges for the Created Shared Folder130
Preparation for Registering Scan Destinations (Scan to E-Mail)131
Configuring SMTP and DNS Settings131
Preparation for Registering Scan Destinations (Scan to FTP)133
Checking the FTP Server Address133
Registering Scan Destinations134
Modifying Scan Destinations140
Deleting Scan Destinations140
Basic Procedures for Sending Scan Files142
Specifying the Scan Destination Using [Resend]144
Basic Procedures for Saving Scan Files on a USB Flash Memory Device145
Scanning from Smart Organizing Monitor148
Scanner Settings You Can Configure for Smart Organizing Monitor149
Basic Operation for TWAIN Scanning152
Using TWAIN Scanner152
TWAIN Scanning152
Settings You Can Configure in the TWAIN Dialog Box153
Basic Operation for WIA Scanning155
Basic Operation for ICA Scanning156
Installing the ICA Driver156
Using ICA Scanner156
ICA Scanning156
Settings You Can Configure in the ICA Dialog Box157
About SANE Scanning159
Specifying Scan Settings for Scanning160
Specifying the Scanning Size According to the Size of the Original160
Adjusting Image Density161
Specifying Resolution162
Sending and Receiving a Fax165
What You Can Do with the Fax Function165
Fax Setting Workflows166
Fax Mode Screen167
Registering Fax Destinations169
Registering Fax Destinations Using the Control Panel169
Registering Fax Destinations Using Web Image Monitor171
Preventing Transmission to the Wrong Destination173
Sending a Fax174
Selecting Transmission Mode174
Internet Fax Transmission175
Basic Operation for Sending a Fax176
Canceling a Transmission178
Specifying the Fax Destination180
Useful Sending Functions183
Specifying Scan Settings for Faxing186
Using the Fax Function from a Computer (LAN-Fax)188
Basic Operation for Sending Faxes from a Computer188
Configuring Transmission Settings190
Configuring the LAN-Fax Address Book190
Editing a Fax Cover Sheet193
Receiving a Fax194
Selecting Reception Mode194
Receiving an Internet Fax198
Forwarding or Storing Faxes in Memory200
Receiving or Rejecting Faxes from Special Senders204
Lists/Reports Related to Fax207
Configuring the Machine Using the Control Panel209
Basic Operation209
Menu Chart210
Copier Features Settings211
Scanner Features Settings216
Fax Features Settings219
Address Book Settings228
System Settings229
Printer Features Settings234
Paper Settings238
Administrator Tools Settings243
Printing Lists/Reports251
Printing the Configuration Page251
Configuration Page251
Types of Lists/Reports252
Network Settings254
Configuring the Machine Using Utilities259
Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor259
Using Web Image Monitor260
Displaying Top Page261
Changing the Interface Language262
Checking the System Information263
Status Tab263
Counter Tab264
Machine Information Tab265
Configuring the System Settings266
Sound Volume Adjustment Tab266
Tray Paper Settings Tab266
Copier Tab269
Fax Tab269
Priority Tray Tab272
Toner Management Tab273
Interface Tab273
Registering Destinations274
Registering Fax Special Senders275
Restricting Machine Functions According to User276
Enabling the User Restriction Settings276
When Machine Functions Are Restricted280
Configuring the Network Settings282
Network Status Tab282
Ipv6 Configuration Tab283
Network Application Tab284
TLS Security Tab285
DNS Tab286
Auto E-Mail Notification Tab287
Snmpv1/V2 Tab287
Snmpv3 Tab289
SMTP Tab291
POP3 Tab292
Internet Fax Tab293
Wireless Tab294
Certificate Tab296
Configuring the Ipsec Settings299
Ipsec Global Settings Tab299
Ipsec Policy List Tab299
Printing Lists/Reports303
Configuring the Administrator Settings304
Administrator Tab304
Reset Settings Tab304
Backup Setting Tab305
Restore Setting Tab306
Set Date/Time Tab307
Energy Saver Mode Tab307
PCL6 Mode308
Using Smart Organizing Monitor309
Displaying the Smart Organizing Monitor Dialog309
Checking the Status Information309
Configuring the Machine Settings310
Printing the Configuration Page312
Configuration Page312
Types of Lists/Reports313
Maintaining the Machine315
Replacing the Print Cartridge315
Cautions When Cleaning319
Cleaning the Friction Pad and Paper Feed Roller320
Cleaning the Exposure Glass322
Cleaning the Auto Document Feeder323
Moving and Transporting the Machine324
Disposal325
Where to Inquire325
10. Troubleshooting327
Error and Status Messages on the Screen327
Panel Indicator335
Error and Status Messages Appear on Smart Organizing Monitor336
Removing Paper Jams338
Removing Printing Jams338
Removing Scanning Jams348
When You Cannot Print Test Page350
Paper Feed Problems351
Print Quality Problems354
Checking the Condition of the Machine354
Checking the Printer Driver Settings355
Printer Problems357
When You Cannot Print Properly357
When You Cannot Print Clearly359
When Paper Is Not Fed or Ejected Properly361
Other Printing Problems362
Copier Problems363
When You Cannot Make Clear Copies363
When You Cannot Make Copies as Wanted364
Scanner Problems365
When You Cannot Browse the Network to Send a Scan File365
When Scanning Is Not Done as Expected365
Fax Problems366
When You Cannot Send or Receive Fax Messages as Wanted366
When an Error Is Notified Via a Report or E-Mail369
Error Code371
Common Problems376
11. Configuring Network Settings379
Installing Smart Organizing Monitor When Using Macos379
Connecting the Machine to a Wired Network380
Configuring the Ipv4 Setting380
Configuring the Ipv6 Setting380
Connecting the Machine to a Wireless Network382
Using the Wi-Fi Setup Wizard382
Using the WPS Button383
Using a PIN Code385
12. Appendix387
Transmission Using Ipsec387
Encryption and Authentication by Ipsec387
Security Association388
Encryption Key Exchange Settings Configuration Flow389
Specifying Encryption Key Exchange Settings389
Specifying Ipsec Settings on the Computer390
Enabling and Disabling Ipsec Using the Control Panel392
Notes about the Toner393
Specifications of the Machine394
General Function Specifications394
Printer Function Specifications395
Copier Function Specifications396
Scanner Function Specifications396
Fax Function Specifications398
Paper Feed Unit PB1130400
Consumables402
Print Cartridge402
Information for this Machine403
Notes to Users in the State of California (Notes to Users in USA)403
Notes to Users in the United States of America403
Notes to Canadian Users Regarding Facsimile Unit405
Remarques à L'attention des Utilisateurs Canadiens405
ENERGY STAR Program406
Saving Energy406
Trademarks408
Index411

Ricoh 132 MF - Connecting to a Wired Network

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