When the Machine Does Not Operate as Wanted
10
1
An error message re-
mains, even if misfed
paper is removed.
• When a misfeed message ap-
pears, it remains until you
open and close the cover as re-
quired.
•
Paper is still jammed in the tray.
Clear misfed paper, and then
open and close the front cover.
see p.103 “Clearing Misfeeds”.
Cannot print in duplex
mode.
You cannot use paper in the by-
pass tray for duplex printing.
For duplex printing, select Tray
1-4 in copier mode or with the
printer driver.
Cannot print in duplex
mode.
[1 Sided Copy] is selected for Paper
Type: Tray 1-4.
Select [2 Sided Copy] for Paper
Type: Tray 1-4. See "Paper Size:
Tray1-4", General Settings Guide.
Cannot print in duplex
mode.
You cannot select duplex print-
ing if the paper type is set to
[OHP], [Thin Paper], [Thick Paper 2]
or [Thick Paper 3].
Select a paper type that allows
duplex printing. See "Paper Size:
Tray 1-4", General Settings
Guide.
The user code entry
screen is displayed.
Users are restricted by user man-
agement.
Enter the user code (up to eight
digits), and then press {q}.
The Authentication
screen appears.
Basic Authentication, Windows
Authentication, LDAP Authenti-
cation or Integration Server Au-
thentication is set.
Enter your login user name and
user password. See "When the
Authentication Screen is Dis-
played", About This Machine.
"
You do not have
the privileges
to use this
function.
" is dis-
played.
The use of the function is restrict-
ed to authenticated users only.
Contact the administrator.
"
You do not have
the privileges
to use this
function.
" contin-
ues to be displayed
even though you have
entered a valid user
code.
This user code is not allowed to
use the function selected.
Press the {Energy Saver} key. Con-
firm that the display goes off, and
then press the {Energy Saver} key
again. The display will return to
the user code entry display.
When printing under the copier
or printer function, press {Energy
Saver} only after printing has fin-
ished.
Authentication failed. The entered login user name or
login password is not correct.
Inquire the user administrator for
the correct login user name and
login password.
Authentication failed. The machine cannot perform au-
thentication.
Contact the administrator.
The selected file(s) con-
tained file(s) without
access privileges. Only
file(s) with access privi-
leges will be deleted.
You have tried to delete files
without the authority to do so.
Files can be deleted by the person
who created the file. To delete a
file which you are not authorized
to delete, contact the person who
created the file.
Problem Cause Solution
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