Troubleshooting When Using the Copy Function
20
2
When You Cannot Make Clear Copies
This section explains likely causes of and possible solutions for unclear copies.
Problem Cause Solution
Copies appear dirty. Image density is too high. Adjust the image density. See
"Adjusting Copy Image Density",
Copy/Document Server Refer-
ence.
Copies appear dirty. Auto Image Density is not select-
ed.
Adjust the auto density. See "Ad-
justing Copy Image Density",
Copy/Document Server Refer-
ence.
The reverse side of an
original image is cop-
ied.
Image density is too high. Adjust the image density. See
"Adjusting Copy Image Density",
Copy/Document Server Refer-
ence.
The reverse side of an
original image is cop-
ied.
Auto Image Density is not select-
ed.
Adjust the auto density. See "Ad-
justing Copy Image Density",
Copy/Document Server Refer-
ence.
A shadow appears on
copies if you use pasted
originals.
Image density is too high. Adjust the image density. See
"Adjusting Copy Image Density",
Copy/Document Server Refer-
ence.
Change the orientation of the
original.
Put mending tape on the pasted
part.
The same copy area is
dirty whenever making
copies.
The exposure glass, scanning
glass, or ADF is dirty.
Clean them. See p.121 “Maintain-
ing Your Machine”.
The same copy area is
dirty whenever making
copies.
[Original Type Select] is set to [Text /
Photo], and an original with text
and photographs that can hardly
be distinguished from each other
is loaded.
Press [Others], select [Generation
Copy], and then begin copying.
See "Generation Copy",
Copy/Document Server Refer-
ence.
Copies are too light. Image density is too light. Adjust the image density. See
"Adjusting Copy Image Density",
Copy/Document Server Refer-
ence.
Copies are too light. A light copy may result when
you use damp or rough grain pa-
per.
Use the recommended paper. See
"Copy Paper", About This Ma-
chine.
Contact your service representa-
tive.
Copies are too light. Toner cartridge is almost empty. Add toner. See p.90 “Adding
Toner”.