When You Cannot Make Clear Copies
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Copies are too light. The paper is damp. Use paper that has been stored in
the recommended temperature
and humidity condition. See
"Copy Paper", About This Ma-
chine.
Parts of images are not
copied.
The original is not set correctly. Set originals correctly. See "Plac-
ing Originals", Copy/Document
Server Reference.
Parts of images are not
copied.
The correct paper size is not se-
lected.
Select the proper paper size.
Images appear only
partially coloured.
The paper is damp. Use paper that has been stored in
the recommended temperature
and humidity condition. See
"Copy Paper", About This Ma-
chine.
Coloured lines appear. The exposure glass or scanning
glass is dirty.
Clean them. See p.121 “Maintain-
ing Your Machine”.
White lines appear. The exposure glass or scanning
glass is dirty.
Clean them. See p.121 “Maintain-
ing Your Machine”.
White lines appear. When D is blinking, toner is be-
ginning to run out.
Add toner. See p.90 “Adding
Toner”.
Copies are blank. The original is not set correctly. When using the exposure glass,
face the originals down. When
using the ADF, face them up.
A moiré pattern is pro-
duced on copies.
Your original has a dot pattern
image or many lines.
Place the original on the exposure
glass at a slight angle.
Black spots appear on
the copy of a photo-
graphic print.
Because of high humidity, the
photographic print has stuck to
the exposure glass.
Place the print on the exposure
glass in either of the following
ways:
• Place an OHP transparency
on the exposure glass, and
then place the print on top of
the OHP transparency.
• Place the print on the expo-
sure glass, and then place two
or three sheets of white paper
on top of it. Leave the expo-
sure glass cover or auto-docu-
ment feeder (ADF) open
when copying.
Problem Cause Solution
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