Troubleshooting When Using the Printer Function
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If the printing does not start, contact your service representative.
Printing does not start. If the machine is operating in an
extended wireless LAN, the re-
ceiver's MAC address may be
preventing communication with
the access point.
Check access point settings when
in the infrastructure mode. De-
pending on the access point, cli-
ent access may be limited by
MAC address. Also, check there
are no problems in transmission
between access point and wired
clients, and between access point
and wireless clients.
Printing does not start. The extended wireless LAN has
not started.
Confirm the orange LED is lit,
and the green LED is lit or blinks
during transmission.
Printing does not start.
The login user name, login password,
or driver encryption key is invalid.
Check the login user name, login
password, or driver encryption key.
Printing does not start. Advanced encryption has been
set using the Extended Security
function.
Check the settings of the Extend-
ed Security function with the ad-
ministrator.
Data-in lamp does not
blink or light up.
If the data-in lamp is unlit or not
flashing even after performing
[Print], the machine has not re-
ceived the data.
• When the machine is connect-
ed to a computer via a cable,
check the computer print port
settings are correct. See "Con-
firming the Connection Meth-
od", Printer Reference.
•
When it is networked with a com-
puter, Contact the administrator.
The status indicator of
the printer is lit.
The cause is displayed on the dis-
play of the control panel.
Check the error message on the
display panel and take required
action. See p.49 “When a Message
Appears”.
"
Updating the des-
tination list...
Please wait. Speci-
fied destina-
tion(s) or sender's
name has been
cleared.
" appears.
The destination list is being up-
dated from the network using
SmartDeviceMonitor for Admin.
Wait until the message disappears.
Do not switch off the power while
this message is displayed. Depend-
ing on the number of destinations
to be updated, there may be some
delay before you can resume oper-
ation. Operations are not possible
while this message is displayed.
[List / Test Print] is disa-
bled.
A mechanical error might have
occurred.
Contact your service representa-
tive. See "List/Test Print", Gener-
al Settings Guide.
Printing does not start
when using the extend-
ed wireless LAN in Ad-
hoc mode.
The correct Communication
mode is not set.
Turn the main power off and
back on. See "Turning On/Off the
Power", About This Machine.
Or, change the settings for [Sys-
tem Settings], [Interface Settings],
and [Network]. See "Network Set-
tings", General Settings Guide.
Problem Cause Solution
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