Troubleshooting When Using the Printer Function
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Images are cut
off, or excess is
printed.
You may be us-
ing paper small-
er than the size
selected in the
application.
Use the same size paper as that selected in the applica-
tion. If you cannot load paper of the correct size, use the
reduction function to reduce the image, and then print.
See the printer driver Help.
Page layout is
not as expected.
Print areas differ
depending on
machine used.
Information that
fits on a single
page on one ma-
chine may not fit
on a single page
of another ma-
chine.
Adjust the [Printable area:] setting in the [Printer Configura-
tion...] dialog box on the [Print Settings] tab in the RPCS
printer driver. See the printer driver Help.
Photo images are
coarse.
Some applica-
tions print at
lower resolution.
Use the application's settings to specify a higher resolu-
tion.
Solid lines are
printed as bro-
ken lines.
Dither patterns
do not match.
Make the following settings with the printer driver:
Change the [Dithering:] setting on the [Image Adjustments]
tab in the [Change User Settings...] dialog box, on the [Print
Quality] tab in the RPCS printer driver. See the printer
driver Help.
Optional compo-
nents connected
to the machine
are not recog-
nized when us-
ing Windows 95
/ 98 / Me, Win-
dows 2000 / XP,
Windows Server
2003, and Win-
dows NT 4.0.
Bidirectional
communication
is not working.
Set up optional devices on the Properties of the printer.
See the printer driver Help.
Duplex printing
is malfunction-
ing.
Duplex printing
cannot be done
with paper set in
the bypass tray.
When using duplex printing, make settings to use paper
from a tray other than the bypass tray.
Duplex printing
is malfunction-
ing.
The upper tray
can not be used a s
an output desti-
nation in duplex
mode.
Specify a another output tray.
Problem Cause Solution
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