When You Cannot Make Clear Copies
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Image density is uneven. The original has areas of
solid color, or Posi-
tive/Negative is selected
when copying multiple
sheets.
When using Repeat Copy with originals
that have areas of solid color, set the
number of originals as follows: A0 - A2
(E - C): 1 sheet, A3 (B) or smaller: 3
sheets. For details about sizes of origi-
nals, see “Measure Chart”, Copy/Docu-
ment Server Reference.
Image density is uneven. Halftone originals can
cause this problem.
Try using “Text / Photo” or “Photo”.
Images are blurred when
using translucent paper.
Translucent paper is be-
ing used when copying
multiple sheets.
Select a proper paper thickness for the
copy paper. See “Tray Paper Settings”,
General Settings Guide.
Extreme wrinkling oc-
curs when using translu-
cent paper.
An improper paper
thickness is selected.
Select a proper paper thickness for the
copy paper. See “Tray Paper Settings”,
General Settings Guide.
Strong wrinkles appear
when using translucent
paper.
The paper type has re-
cently been changed
from plain paper to
translucent paper.
Wait about one minute.
Streaks, scratches, or
wrinkles appear in areas
of solid black.
Copy paper has been
changed from plain to
translucent paper, or
from translucent to plain
paper.
After switching from plain to translu-
cent paper, wait one minute. After
switching from translucent to plain pa-
per, wait two minutes before making
copies.
The reverse side of an
original image is copied.
Image density is too
high.
Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
The reverse side of an
original image is copied.
Auto Image Density is
not selected.
Select the auto density. See “Adjusting
Copy Image Density”, Copy/Document
Server Reference.
Copies are blurred. Continuous copies have
been made on small
sized paper.
Wait about two minutes, and then try
copying again.
A shadow appears on
copies if you use pasted
originals.
Image density is too
high.
Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
Change the orientation of the original.
Put mending tape on the pasted part.
Parts of images are not
copied.
The original is not set
correctly.
Set originals correctly. See “Placing
Originals”, Copy/Document Server
Reference.
Parts of images are not
copied.
The correct paper size is
not selected.
Select the proper paper size.
White lines appear. The exposure glass or
platen plate is dirty.
Clean the exposure glass or platen plate.
See p.79 “Maintaining Your Machine”.
Problem Cause Solution
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