Error messages and recommended actions: From the EFI licensing server:
Message ID Error message Action
EBIS0004 The LAC is not recognized. Check
that you entered the correct LAC.
Refer to the LAC card if you have
one.
The LAC is not recognized. Check that you
entered the correct LAC. Refer to the LAC card
if you have one.
EBIS0007 This option is already activated. Check that the LAC is correct for the option
that you want to activate.
EBIS0016 The license has already been
activated for another computer.
The license has already been activated for
another computer.
You can deactivate the license on the other
computer and then activate it on this one.
EBIS0018 You must first choose the Request
File to upload.
You submitted the wrong request file or the
request file is corrupted. Try submitting a
different request file. If the error occurs again,
try regenerating the request file.
EBIS0025 Unable to activate license: Error
Code <number>
An error occurred on the EFI licensing server.
Contact technical support and provide the
error code shown in the message, the LAC,
and the serial number of your Fiery Controller.
EBIS0002 The EFI licensing service is
unavailable. Try again later.
The EFI licensing service is unavailable. Try
again later.
EBIS0006 The License Activation Code
(LAC) cannot be activated.
Check that the feature(s)
activated by the LAC are correct
for your product.
Check that the feature(s) activated by the LAC
are correct for your Fiery controller model.
EBIS0011 Your system does not support
some of the features included in
this option. Do you want to
continue?
The LAC activates multiple features and one or
more features is not supported, as shown in
the list. Obtain a new LAC that has only
features that are supported.
If you continue, you will not be able to use
any unsupported features and you cannot use
the LAC again.
1. Installation
56
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