"Entered User Code
is not registered or
you do not have
access privileges to
use the scanner
function, please
contact your
administrator."
The correct user
code is not
registered in the
TWAIN drive when
User Code
authentication is
specified on the
machine.
Register the User Code on [Details]
[Authenticate] tab in the TWAIN driver.
For the User Code, consult the user
administrator (or custom-privileges
administrator who has equivalent
privilege).
The User Code
registered in the
TWAIN driver is not
assigned with the
privileges to use the
scanner function.
Consult the user administrator (or
custom-privileges administrator who has
equivalent privilege). The user
administrator can change the access
permissions in the address book.
See "Confirming the Available Functions",
User Guide (HTML).
"Error has occurred
in the scanner."
The scan condition
specified in the
application exceeds
the range that can
be specified on the
machine.
Specify the scan condition within the
range that can be specified on the
machine.
page308”List of Specifications”
A malfunction is
occurring in the
driver.
• Restart the application, and perform
scanning again.
• Install the TWAIN driver again.
See "Installing the TWAIN Driver",
User Guide (HTML).
A malfunction is
temporarily
occurring on the
machine.
Turn off the power of the machine, wait
for 10 seconds or more after confirming
that the main power indicator is turned
off, and then turn on the power.
page19”Turning On and Off the Power”
"Error has occurred
in the scanner
driver."
An error is
occurring in the
driver or operating
system.
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