Ricoh IM C4510 - Messages that Appear When Machine Login Fails

8. Troubleshooting
272
8
Message
Cause
Solution and reference
"You do not have
the privileges to use
this function."
The logged-in user
does not have the
privileges to use the
specified function.
Consult the user administrator (or
custom-privileges administrator who has
equivalent privilege). The user
administrator can change the access
permissions in the address book.
See ”Taking Measures to Prevent
Information Leaks”, User Guide (HTML).
Changing the
setting is not
allowed under the
administrative
privileges granted
to the logged-in
user.
Check the administrative privilege
required for changing the specified
setting.
See ”Registering Standard-Privileges
Administrators”, User Guide (HTML).
Messages that Appear When Machine Login Fails
Check the error code displayed with the "Authentication has failed." message, and taken
the necessary action.
• The letter at the beginning of the error code indicates the type of authentication
specified on the machine.
• B: Basic authentication
• W: Windows authentication
• L: LDAP authentication
Message
Cause
Solution and reference
"Authentication has
failed."
B/W/L0103-000
An operation in the
TWAIN supporting
application was
performed from the
computer while a
user was logged in
to the machine or
performing the
login procedure.
Check whether another user is logged in
to the machine, and then perform the
operation.
"Authentication has
failed."
An incorrect
password was
entered.
Enter the correct password.