J001/J003/J006/J007/J010/J011 vi  SM 
8.1.4  PAPER MISFEED: GUIDE PLATE...................................................8-6 
8.1.5  PAPER MISFEED: OUTPUT TRAY, GUIDE PLATE........................8-7 
8.1.6  PAPER OUT/LOADED INCORRECTLY: BYPASS ..........................8-8 
8.1.7  PAPER MISFEED - JAM: TRAY 2 (J003).........................................8-9 
8.1.8  PAPER MISFEED – JAM: BYPASS ...............................................8-10 
8.1.9  PAPER MISFEED – JAM: TRAY 1 GUIDE PLATE ........................8-11 
8.1.10 PAPER MISFEED – JAM: TRAY 2 REAR COVER, GUIDE  
    PLATE (J003)................................................................................8-13 
8.1.11 PAPER MISFEED – DUPLEX PRINTING (GUIDE PLATE) ..........8-15 
8.1.12 PAPER MISFEED – INITIAL JAM AT POWER ON.......................8-16 
8.1.13 PAPER REMAINS - BYPASS........................................................8-17 
8.1.14 PAPER JAM – CARRIAGE BLOCKED..........................................8-17 
8.2  SC CODES..............................................................................................8-19 
8.2.1  ERR-999.........................................................................................8-19 
8.2.2  ERR-997.........................................................................................8-19 
8.2.3  ERR-996.........................................................................................8-20 
8.2.4  ERR-994.........................................................................................8-20 
8.2.5  ERR-993.........................................................................................8-21 
8.2.6  ERR-992.........................................................................................8-22 
8.2.7  ERR-990.........................................................................................8-22 
8.2.8  ERR-973.........................................................................................8-23 
8.2.9  ERR-951.........................................................................................8-24 
8.2.10 ERR-950........................................................................................8-24 
8.3  OTHER ERRORS....................................................................................8-26 
8.3.1  READY ...........................................................................................8-26 
8.3.2  PREPARING/ADJUSTING - 1 ........................................................8-26 
8.3.3  PREPARING/ADJUSTING - 2 ........................................................8-26 
8.3.4  TEMPERATURE OUT OF RANGE ................................................8-26 
8.3.5  SUPPLYING INK ............................................................................8-27 
8.3.6  PRINT CARTRIDGE EMPTY .........................................................8-27 
8.3.7  INK OUT .........................................................................................8-27 
8.3.8  PRINT CARTRIDGE MISSING/INCORRECTLY SET ....................8-27 
8.3.9  INK WASTE TANK NEEDS REPLACEMENT ................................8-28 
8.3.10 COVER OPEN/DUPLEX NOT INSTALLED ..................................8-28 
8.3.11 PRINTER COVER/DUPLEX UNIT COVER...................................8-28 
8.3.12 DUPLEX UNIT ERROR .................................................................8-29 
8.3.13 PAPER SIZE - 1 ............................................................................8-29 
8.3.14 CANNOT COMMUNICATE ...........................................................8-29 
8.3.15 COVER OPEN/DUPLEX UNIT ......................................................8-30 
8.3.16 PRINT HEAD CLEANING IN PROGRESS....................................8-30 
8.3.17 READY ..........................................................................................8-30 
8.3.18 READY/RESET .............................................................................8-31 
8.4  TROUBLESHOOTING CHART ...............................................................8-32 
8.4.1  ABNORMAL IMAGE.......................................................................8-32 
8.4.2  POOR PAPER FEED OUTPUT......................................................8-35 
8.4.3  DIRTY TEXT IMAGES....................................................................8-38 
8.4.4  HARDWARE PROBLEMS..............................................................8-39 
8.4.5  SPURIOUS NOISE – HORIZONTAL DRIVE SYSTEM ..................8-40 
8.4.6  SC CODES.....................................................................................8-41