J007/J010/J011 32 Repair Center Manual
Replacement Procedure:
1. Replace ink collection tank.
2. Replace control board.
Ink out
Description: Ink in both the ink cartridge and print head tank have run out.
Probable Cause: The signal from the air sensor of the print head tank did not change, or ink
supply pump motor is not operating.
Location: Control board, print head ink tank. ink supply pump motor
Service Center Procedure:
1. Determine if ink out alert continues even after replacing ink cartridge.
2. Confirm that ink out alert is for the appropriate color of the ink cartridge.
3. Determine if you can hear any spurious noise from the printer.
4. If the color is different, replace ink cartridge.
Replacement Procedure:
None
Paper
Paper out (Tray 1)
Description: The paper sensor in Tray 1 detected paper out but there is paper in the tray.
Probable Cause: The signal from the Tray 1 paper sensor did not change.
Location: Paper sensor (Tray 1)
Service Center Procedure:
1. If another paper cassette is available use the extra cassette.
2. Deliver another paper cassette.
Replacement Procedure:
1. Replace paper cassette.
2. Replace bottom plate lift spring.
3. Replace paper cassette.
Paper out (Tray 2)
Description: The paper sensor in Tray 2 detected paper out but there is paper in the tray.
Probable Cause: The signal from the Tray 2 paper sensor did not change.
Location: Paper sensor (Tray 2)
To Next Page
Loading...
