Troubleshooting
Repair Center Manual 33 J007/J010/J011
J007/J010/
J011 Repair
Center
Manual
Service Center Procedure:
1. If another paper cassette is available use the extra cassette.
2. Deliver another paper cassette.
Replacement Procedure:
1. Replace the lift plate of Tray 2.
2. Replace bottom plate lift spring of Tray 2.
3. Replace PFU (Tray 2).
Paper size error
Description: Printer recognized different paper size.
Probable Cause: Paper size is different
Location: None
Service Center Procedure:
1. Confirm that the type of paper loaded is the same as that specified in the printer
driver.
2. Select the appropriate setting with printer driver.
Replacement Procedure:
1. Check printer driver setting.
2. Clean transport belt.
3. Replace the 1st registration sensor.
4. Replace trailing edge sensor.
5. Replace inverter guide.
Paper type error
Description: Incorrect paper type selection.
Probable Cause: Paper type is different.
Location: None
Service Center Procedure:
1. Confirm that the type of paper loaded is the same as that specified in the printer
driver.
2. Select the appropriate setting.
Replacement Procedure:
1. Replace control board.