Ricoh J006 - Page 249

SM 8-49 J001/J003
8.4.9 OTHER
Problem Solution
Event
Service Center Call
Response
Probable Cause Operator Action
Content User
ST NRC
LEDs flashing Switch the printer off/on, and if
this does not solve the problem,
repair.
Connectors loose. Set the connectors under the LED cover. X X
Power does not
switch on.
(1) Make sure that the power
cord is connected correctly.
Power cord not connected. Power cord connection. Power cord connection. X
(2) Press the [Power] key down
and hold it down.
Press and hold down the [Power] key
for about 1 sec.
Hold down the [Power] key slightly
longer.
Hold down the [Power] key slightly longer.
X
(3) Disconnect the power cord
and wait for at least 2 min.,
then connect the power cord
again and switch the printer
on.
The power output safety circuit opened.
Disconnect the power cord from the
power source, wait for at least 2 min.,
the connect the cord again and switch
the printer on.
Disconnect the power cord from the power
source, wait for at least 2 min., then connect the
cord again and switch the printer on.
If the printer does not recover, repair it.
X
(4) If the printer does not
recover after doing the
above procedures, repair
the printer.
If the printer does not recover, repair it.
x
(5)
If this problem occurs
frequently, contact the
repair depot.
If the printer does not recover, repair it.
x
Printer loses
power while
printing
Disconnect the power cord from the
power source, wait for at least 2 min.,
the connect the cord again and switch
the printer on.
Disconnect the power cord from the power
source, wait for at least 2 min., then connect the
cord again and switch the printer on.
X The power output safety circuit opened.
Output signal short
If the printer does not recover, repair it.
X
Power down
due to non-
(1) Switch the printer on. Switch the printer on.
Send the acquired information to the repair depot
for analysis.
X X X
rated power
supply
(2) If this problem occurs
frequently, update the printer
firmware.
Software (Assert)
System down (Undefined exception,
stack overflow, etc.)
Check the printer information log.
If this problem occurs frequently, update
the printer firmware.
X X X
No error
displayed even
though cover is
open
(1) May occur in standby mode.
In standby mode (cut 37 V dc power
supply)
May occur in standby mode.
.
Send the acquired information to the repair depot
for analysis.
X X X
(2) Switch the printer off/on. Switch the printer off/on X X X
(3) Open the cover again to
determine if the error is
displayed.
Open the cover again to determine if the
error is displayed.
X X X
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CÓPIA NÃO CONTROLADA