SC Error Codes 
J007/J010/J011 4-14  SM 
 
992  A  Ink Collection Tank Full Error 
    At power on, the printer detected that the 
left ink collection tank was full. 
  Replace the ink collection tank 
with a new tank. 
  Never attempt to clean the old 
tank and reinstall it. 
  Obey the local laws and 
guidelines regarding disposal 
of items such as the ink 
collection tank. 
993  A  High Voltage Leak 
    At power on or during a print job, a leak 
detection signal was detected. The signal 
was triggered by the accumulation of 
condensation or ink spillage onto the 
transport belt. 
  This signal is triggered by the 
HVPS due to an accumulation 
of condensation or ink spillage 
onto the transport belt. 
  Clean the transport belt.  
994  A  Vertical Motor Error 
    The vertical encoder input signal was 
judged to be abnormal when the vertical 
motor was operating. 
  Vertical encoder connector 
loose, broken, or defective. 
 SENC defective. 
996  A  No Input Signal from the Horizontal Encoder 
    No input signal from the horizontal 
encoder was detected during operation of 
the horizontal motor. 
  Horizontal encoder sensor 
loose, broken, or defective. 
  Horizontal encoder film 
broken, disconnected, or 
installed upside down. 
 HRB defective 
997  A  Input Signal from the Horizontal Encoder Abnormal 
    When the carriage moved to the right, the 
carriage did not stop at the HP. Or, the 
carriage scan check failed. 
  Horizontal encoder sensor 
loose, broken, or defective. 
  Horizontal encoder film 
broken, disconnected, or 
installed upside down. 
 HRB defective 
999  A  Maintenance Stepping Motor Out of Home Position 
    The maintenance motor HP sensor failed 
to detect the motor at the home position.  
  Maintenance HP sensor 
connector loose, broken, or 
defective 
  Maintenance motor connector 
loose, broken, or defective 
 
Rev. 02/2007
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