Troubleshooting
Call Center Manual 13 J007/J010/J011
J007/J010/
J011
Call Center
Manual
of offset. This problem can be caused by:
Misalignment of the print head
Incorrect registration settings
Incorrect gap between print head and transfer belt.
Instructions: RPCS Printer Driver
1. Do the print head alignment adjustment with the printer driver.
2. Do the registration adjustment to set the print start position.
3. If these adjustments fail to correct broken vertical or horizontal lines, swap and
repair the printer.
Instructions: PCL Printer Driver
To adjust the print head alignment:
1. Push [Menu], select "Maintenance" and push [#Enter].
2. Select "Head Position" and push [#Enter].
3. Select "Pr. Test Pattern" and push [#Enter].
4. Select the test pattern for print head position adjustment and push [#Enter]. The
test pattern prints.
1. Select the best pattern.
The best pattern is the gray square with straight vertical lines on both sides.
The pattern setting is read as a matrix value from the pattern. For example, if the
best pattern is in column "+2", line "A", the entry for adjustment will be "A" then "+2"
2. Select "Adjustment" and push [#Enter].
3. Select same setting selected for "Pr. Test Pattern" (High Speed, etc.) and push
[#Enter].
4. Select the letter of the line of the best pattern noted in Step 5 and push [#Enter].
5. Select the number of the line of the best pattern noted in Step and push [#Enter].
This completes the adjustment.
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