Troubleshooting
Repair Center Manual 17 J007/J010/J011
J007/J010/
J011 Repair
Center
Manual
Procedure:
1. Cycle printer on/off, check result.
2. Replace control board.
SC972 Flash ROM verify error
Description: Occurs during data write to an IC card. After firmware was written, the data on
the IC card in the data on the flash ROM were determined to be incompatible. This SC is
logged (it does not appear on the printer operation panel).
Probable Cause: Flash ROM defective
Location: Control board
Procedure:
1. Cycle printer on/off, check result.
2. Replace control board.
SC973 EEPROM write error
Description: Data write to NVRAM failed.
Probable Cause: NVRAM EEPROM defective
Location: Control board
Procedure:
1. Cycle printer on/off, check result.
2. Replace EEPROM (NVRAM).
3. Replace control board.
SC978 Left ink collection tank
Description: Left ink collection tank is full.
Probable Cause: Ink collection tank sensor detected full condition.
Location: Ink collection tank
Procedure:
1. Cycle printer on/off, check result.
2. Push [Menu], select "List/Test Print" then push [#Enter] to print the System
Summary.
3. Check the Total Counter reading of the System Summary.
4. Replace the left ink collection tank.
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