Message Cause Solution
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
The user does not have
permission to use the function
on the main machine.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
"Connection with the remote
machine has failed. Check
the remote machine status."
A network error occurred
while you were using the
remote fax function.
• Check that the main machine
supports the remote fax function.
• Check that the main machine is
working normally.
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status."
The main machine's power is
off.
Turn on the main machine's power.
"Connection with the remote
machine has failed. Check
the remote machine status."
A timeout error occurred
while an attempt was made
to connect the device via
remote fax function.
• Check that the LAN cable is
correctly connected to the
machine.
• Check that the main machine is
working correctly.
• For details about connection with
main machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax.
Messages Displayed When You Use the Facsimile Function
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