Message Causes Solutions
"99: Error" This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
"Address Book is currently in
use by another function.
Authentication has failed."
The machine currently
cannot perform
authentication because the
Address Book is being used
by another function.
Wait a while, and then retry the
operation.
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
"Compressed Data Error." The printer detected corrupt
compressed data.
• Check the connection between
the computer and the printer.
• Check that the program you used
to compress the data is
functioning correctly.
"Data Storage Error" You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Document Server when the
hard disk was
malfunctioning.
Contact your service representative.
"Error has occurred." A syntax error, etc.,
occurred.
Check that the PDF file is valid.
10. Troubleshooting
188
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