Ricoh Printer - Troubleshooting; Information Messages During Scanning and Copying

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6 Troubleshooting
Information Message
Information Messages During Scanning and Copying
Message Action
Home sensor
error
Restart your product.
If the code still appears, contact your nearest dealer.
Lamp error Restart your product.
If the code still appears, contact your nearest dealer.
ADF paper jam ADF paper jam.
Open the ADF cover and remove the paper from the ADF
then restart your product.
If the code still appears, contact your nearest dealer.
Lock error Scanning unit is locked.
1. Turn off your product.
2. Find the lock switch underneath the machine and unlock
the machine.
3. Restart your product.
If the code still appears, contact your nearest dealer.
Check printer
cable or status.
1. Check if the printer cable has been correctly connected.
2. Check if the printer is turn on.
3. Restart the product and your printer.
4. If the message still appears, contact your nearest dealer.
Detect printer
error
Please turn the printer off and on before you turn the
scanner on.
Paper size not
supported
Please set the supported paper size to the tray of the
printer. HLT and * are not supported.