Condition Cause Solution
User authentication is enabled,
yet destinations specified using
the machine do not appear.
User authentication may have
been disabled while [All Users] is
not specified.
Re-enable user authentication,
and then enable [All Users] for
the destinations that did not
appear.
For details about enabling [All
Users], see “Protecting the
Address Book”.
After you execute “Encrypt
Address Book”, the “Exit”
message does not appear.
The hard disk may be faulty.
The file may be corrupt.
Contact your service
representative.
• p.113 "Setting the SSL / TLS Encryption Mode"
• p.77 "Protecting the Address Book"
7. Troubleshooting
148
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