6. Troubleshooting
This chapter provides solutions for error messages and other problems.
Error and Status Indicate on the Control Panel
The LED on the operation panel indicates the machine status, including any errors.
LED
Status Solution
Power Alert Toner/
Paper
End
On - - The power is on. The status is normal.
On - Flashing The print cartridge is almost
empty.
Replace the print cartridge
before it becomes empty.
On - On • The print cartridge is
empty.
•
The print cartridge is not
set correctly.
• The tray has run out of
paper during a print job.
• Replace the print
cartridge.
• Set the print cartridge
again correctly.
• Load paper into the tray.
On Flashing - A paper jam has occurred in
the machine.
Use Web Image Monitor or
Smart Organizing Monitor to
determine where the paper jam
is, and then remove the
jammed paper. See page 71
"Clearing Misfeeds" and
page 77 "Paper Feed
Problems".
On On - A cover is open. Confirm that all the covers are
closed completely.
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