Ricoh SP C262SFNw User Manual

10. Troubleshooting
This chapter provides solutions for error messages and other problems.
Error and Status Messages on the Screen
Messages are listed in alphabetical order in the table below.
"X" indicates a number in an error code that appear differently depending on a specific situation.
• If the alert indicator lights up continuously or flashes, press the [Status] icon on the [Home] screen
and check the displayed message.
Message Causes Solutions
2XXX14 The machine was not able to
print the received fax, or the
machine's memory reached
capacity while receiving a fax
because the document was too
large.
• The paper tray was empty. Load
paper in the paper tray. See page 50
"Loading Paper".
• The paper tray did not contain A4,
Letter, or Legal size paper. Load valid
size paper in the tray, and configure
the paper size settings under [Paper
Settings] accordingly.
• A cover or tray was open. Close the
cover or tray.
• There was a paper jam. Remove the
jammed paper. See page 353
"Removing Paper Jams".
• A print cartridge was empty. Replace
the print cartridge. See page 317
"Replacing the Print Cartridge".
• The received fax was too large. Ask
the sender to resend the document in
parts as several smaller individual
faxes, or to send at a lower
resolution.
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Ricoh SP C262SFNw Specifications

General

Print Technology	Laser
Duplex Printing	Yes
Paper Input Capacity	250 sheets
Scanner Type	Flatbed, ADF
ADF Capacity	50 sheets
Functions	Print, Copy, Scan, Fax
AirPrint Enabled	Yes
Max Copying Resolution	600 x 600 dpi
Scanning Resolution	1200 x 1200 dpi
Fax Transmission Speed	33.6 kbps
Standard Media Capacity	250 sheets
Output Trays Capacity	150 sheets
Max Printing Speed	21 ppm
Copy Resolution	600 x 600 dpi
Scan Resolution	1200 x 1200 dpi
Network Connectivity	Ethernet, Wi-Fi
USB Connectivity	Yes
Mobile Printing	Yes
Operating System Compatibility	Windows, Mac OS, Linux
Weight	29 kg
Print Speed	21 ppm (pages per minute)
Connectivity	Ethernet, USB, Wi-Fi
Media Type	Envelopes, plain paper, labels