Troubleshooting
R&S
®
TSME6
64User Manual 4900.0033.02 ─ 08
7 Troubleshooting
If errors occur during operation or connection of the R&S TSME6, the following infor-
mation helps you solve the issue.
Most errors occurring during measurements with the R&S TSME6 are indicated in the
host PC software (e.g. ROMES, R&S NESTOR, or the R&S ViCom application). Solve
these errors within the software. This chapter refers only to errors that occur directly on
the R&S TSME6.
In case measurement problems occur with the R&S TSME6, check the "Device Analy-
sis Output" table in the R&S TSME Device Manager for any errors that have been
detected at a first measure (see "Device Analysis Output" on page 50). If available, a
repair function is provided.
7.1 Guide to solve instrument connection problems
The following section describes the steps how to check the LAN connection to the
instrument.
Hardware check
Check the LEDs of the LAN connector.
If LAN LED1 (left side) is blinking green and LAN LED2 (right side) is permanently yel-
low, the physical connection is established.
In this case, continue with the software check (see "Software check" on page 64),
otherwise run the following checks.
●
R&S TSME6 powered and switched on (power LED must be green)?
●
The ends of the LAN cable are plugged into R&S TSME6 and host PC or LAN
switch?
●
If a LAN switch is used: LAN switch powered?
●
LAN adapter enabled at the host PC? Check the device manager of the host PC.
If the R&S TSME6 does not show normal function after these measures, contact R&S
support.
Software check
If the hardware check was successful, run the following checks.
●
Is a fixed IP address used? *
●
Application using R&S TSME6 is running as administrator? **
●
Is the IP address of the host PC in the same subnet as the R&S TSME6?
●
Is the IP address of the R&S TSME6 unique?
Guide to solve instrument connection problems