Rohde & Schwarz R&S TSME6 - Solving Other Miscellaneous Problems

Troubleshooting
R&S
®
TSME6
67User Manual 4900.0033.02 ─ 08
7.2 Solving other miscellaneous problems
In case measurement problems occur with the R&S TSME6, check the "Device Analy-
sis Output" table in the "R&S TSME Device Manager" for any errors that have been
detected as a first measure (see Chapter 6.1.1, "Obtaining device information - "Device
Info"", on page 47).
Problem: ROMES does not detect the R&S TSME6.....................................................67
Problem: The R&S TSME Device Manager does not detect the R&S TSME6............. 67
Problem: The options in the R&S TSME Device Manager are lost...............................67
Problem: Error message: "No calibration data".............................................................67
Problem: R&S TSME6 does not provide measurement data........................................68
Problem: Instrument shuts down at lower temperature than expected......................... 68
Problem: Ethernet negotiation between PC and TSME/TSME6 is not successful with
an Intel network chip..................................................................................................... 68
Problem: Sporadic issues during Ethernet negotiation between PC and R&S TSME6
with some USB-LAN adapters using a Realtek RTL8153 network chip........................69
Problem: Sporadic issues with R&S TSME6 not responding to connect attempts from
PC after Ethernet negotiation is completed when using a USB LAN adapter based on a
microchip LAN7800 network chip..................................................................................69
Problem: Unable to connect to R&S TSME6 when using a PCIe Network card using a
network chip from Realtek.............................................................................................70
Problem: Sporadic connection issues when using firmware 05.08.10.00 or newer ver-
sion................................................................................................................................70
Problem: Sporadic network issues................................................................................70
Problem: ROMES does not detect the R&S TSME6
Possible solutions:
●
Restart ROMES, while the R&S TSME6 is connected and switched on.
●
Restart the PC and then start ROMES, while the R&S TSME6 is connected and
switched on.
●
If there is no success, try to connect with "R&S TSME Device Manager" to see
details.
If you switch the instruments off and on again, be sure to switch on the R&S TSME6
before you start ROMES.
Problem: The R&S TSME Device Manager does not detect the R&S TSME6
Solution:
Be sure you have administrator rights on the host PC running the "R&S TSME Device
Manager".
Problem: The options in the R&S TSME Device Manager are lost
Solution:
Contact the Rohde & Schwarz support center.
Problem: Error message: "No calibration data"
Solution:
Solving other miscellaneous problems