Troubleshooting
R&S
®
TSME6
66User Manual 4900.0033.02 ─ 08
For more information on the required settings, see step 9.
Some drivers use the minimum MTU value set between IPv4 and IPv6, even if only
IPv4 is used. It is possible when some third-party tools are installed on the PC (e.g.
proxy, firewall). In this case, verify and apply the MTU setting for IPv6 too.
The commands to check and fix the MTU values for IPv6 are respectively:
netsh interface ipv6 show interfaces
netsh interface ipv6 set subinterface [Idx] mtu=9000
store=persistent
[Idx] is the network ID of the LAN adapter.
Are you using a USB2LAN adapter?
Consider using an R&S TSPC-U2L adapter, order no. 3593.8430.02.
Is the R&S TSME6 connected to the host PC properly?
Currently the R&S TSME6 does not answer to ICMP echo requests (PING). However,
for ViCom users, the "TsmePing" tool is available after installation of R&S ViCom
(C:\RuS\ViCom_19.3\tools\TSME\TsmePing.exe). This tool is part of the "R&S
TsmeTools".
Is the PC configured to use the subnet 192.168.0.0 with a different IP address to
the R&S TSME6 (default 192.168.0.2)?
(See also "Configuring the LAN interface on the host PC" on page 19.)
Are other applications trying to access the R&S TSME6 at the same time (e.g.
ROMES, R&S NESTOR, R&S ViCom, R&S TSME Device Manager)?
Check the Windows Task manager and look for associated processes. If necessary,
stop the processes.
Is the host using other network connections at the same time, such as VPN?
R&S TSME6 does not work when the PC is connected to VPN.
Is the connecting cable between the host and the R&S TSME6 the one provided
with the R&S TSME6?
Make sure you are using a quality CAT5e or better Gigabit Ethernet conform cable.
Use shielded RJ-45 connectors, not plastic.
After switching the R&S TSME6 off and back on, is the power LED on the
R&S TSME6 blinking while the state LED is off?
It indicates that the R&S TSME6 cannot boot. Contact Rohde & Schwarz support cen-
ter.
Guide to solve instrument connection problems
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