Maintenance and support
R&S
®
Scope Rider RTH
51Getting Started 1326.1561.02 ─ 10
6. Attach the report file to an email in which you describe the problem. Send the
email to the customer support address for your region as listed in the internet.
6.3 Data storage and security
The instrument is delivered with the 4 Gbyte microSD card inserted and ready to
use. We recommend that you do not remove the microSD card.
All instrument configuration data and user data are stored on the microSD card.
In addition, fallback firmware is stored on the microSD card to boot the instrument
if an update failed.
If you use the instrument in a secured environment, consider the document
"Instrument Security Procedures" that is delivered on the R&S RTH webpage.
You can remove the microSD card before the instrument leaves this area. The
microSD card slot is under the right lid under the battery pack.
You can also change the microSD card if you need more memory. The instrument
supports microSD cards up to 32 Gbyte.
6.4 Transporting, storing and packing
Transporting
To protect and to transport the instrument to another workplace safely and easily,
a soft case is provided. Refer to the specifications document for the order num-
ber. The maximum transport altitude without pressure compensation is 4600 m
above sea level.
Storing
Protect the product against dust. Ensure that the environmental conditions, e.g.
temperature range and climatic load, meet the values specified in the specifica-
tions document.
Packing
Use the original packaging material. It consists of antistatic wrap for electrostatic
protection and packing material designed for the product.
Transporting, storing and packing
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