5. Troubleshooting
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5.1 Troubleshooting
5.1.1 Instrument Condition and Solution
Before requesting repair, check the condition by following the table below.
If the problem persists or the applicable condition is not listed, contact the
Sakura instrument distributor or representative.
Instrument condition Check Solution
Nothing is shown on
the screen.
The instrument does
not operate.
Power switch is OFF. Turn on the power switch.
The power plug is removed. Connect the power plug to an electrical outlet.
Power is not supplied. Check the breaker, etc., on the facility side.
The auto panel display off timer is working. Touch the panel display or change the timer setting.
The circuit protector was triggered. If abnormal current ows through the instrument, the
circuit protector in the power switch operates and
the power switch turns off automatically. Turn on the
power switch again. If the problem is repeated after the
power switch is turned back on, the instrument may
be faulty. Contact the Sakura instrument distributor or
representative.
Temperature control
is not performed as
scheduled during auto
operation.
The “End” button was pressed to end the
operation.
Touch the “Extend” button. Temperature control
resumes.
Paraffin in the paraffin
chamber is not molten.
Ambient temperature is too low. Use the instrument at an ambient temperature within
10ºC to 35ºC or raise the set temperature of the
parafn chamber.
The parafn chamber lid is open. Close the parafn chamber lid.
The set temperature of the paraffin
chamber is too low.
Raise the set temperature of the parafn chamber.
High melting point paraffin is used in the
parafn chamber.
Raise the set temperature of the parafn chamber.
Paraffin does not
come out (cannot be
dispensed).
The operation mode is not yet “Operating.” Wait for the mode to change to “Operating.” If the
operation mode is not “Operating,” paraffin is not
dispensed even by operating the finger plate or foot
pedal (optional).
The cleaning mode is in operation. End the cleaning mode. Parafn is not dispensed even
by operating the nger plate or foot pedal (optional) in
the cleaning mode.
Solid parafn was added during operation. Wait for the parafn to be molten or touch the “Quick
Heating” button to melt the parafn quickly.
High temperature molten paraffin was
added during operation.
Wait until the parafn chamber temperature indicator
changes from a blinking light to a steady light.
The quick heating is in progress. Wait until the quick heating is finished or touch the
quick heating button to cancel the quick heating.