Sakura Tissue-Tek TEC 6 - Page 81

5. Troubleshooting
81
Error Messages and Types of Errors
Error
code
Overview
Displayed
message
Description
Instrument operation
when the error occurs
Solution
E001 Invalid
nonvolatile
memory
Unable to
restore setting
data.
The set data in the non-
volatile memory was not
valid.
Operation continues
based on the factory-set
data. If the factory-set
data is invalid, operation
continues using the
default value.
Contact the Sakura
instrument distributor or
representative.
E002 The operation
status has been
initialized
The operating status
data in the non- volatile
memory was not valid.
Operation continues
in the manual mode
(“Paused” state).
If the problem persists
after reconnecting the
power, contact the Sakura
instrument distributor or
representative.
E003 The record has
been initialized
The log data in the non-
volatile memory was not
valid.
Operation continues. If the problem persists
after reconnecting the
power, contact the Sakura
instrument distributor or
representative.
E004 Power outage Power outage
occurred
The power was cut off
while the instrument was
preparing or operating.
(If the power is cut off
or the plug is pulled out
without stopping the
operation, the instrument
recognizes as power
outage.)
Operation continues
from the Operation
screen. If the light was
on when the power
was cut off, operation
continues with the light
turned off.
Check the molten state of
paraffin, and then resume
using the instrument.
E010 Caution
for high
temperature
Temperature is
too high.
The temperature of
each location is too high
compared to the set
temperature.
If the problem location
is the parafn chamber,
paraffin line, dispenser
or dispensing solenoid
valve, paraffin cannot
be dispensed. If the
problem location is
the left/right warming
chamber or left/right hot
plate, normal operation
continues.
Wait until the temperature
of the applicable location
displayed on the Operation
screen stops blinking and
changes to a steady light.
Wait for a while, and if the
temperature does not stop
blinking, contact the Sakura
instrument distributor or
representative. (Check if any
equipment that generates
strong electromagnetic
waves is nearby.)
High temperature molten
parafn was added.
E011 Low
temperature
caution
Temperature
has fallen
The temperature of
each location is too low
compared to the set
temperature.
If the problem location
is the parafn chamber,
paraffin line, dispenser
or dispensing solenoid
valve, paraffin cannot
be dispensed. If the
problem location is
the left/right warming
chamber or left/right hot
plate, normal operation
continues.
Use the instrument at an
ambient temperature within
10ºC to 35ºC.
Close the paraffin chamber
lid it is open.
Close the warming chamber
lid if it is open.
Remove the tray, etc. if
placed on the hot plate.
Wait until the temperature
of the applicable location
displayed on the Operation
screen stops blinking and
changes to a steady light.
Wait for a while, and if the
temperature does not stop
blinking, contact the Sakura
instrument distributor or
representative.
(Check if any equipment
that generates strong
electromagnetic waves is
nearby.)
Solid paraffin was
added.
Unmelted paraffin has
sunk down in the parafn
chamber.
A cassette basket was
placed in the warming
chamber.
Something (e.g. small
tray or parafn drain tray
which contains unmelted
parafn) is placed on the
hot plate.
Ambient temperature is
too low.
The parafn chamber lid
is open.
The warming chamber
lid is open.