116
Display/Problem Cause Solution
Err 31 Interface handshake interrupted Transmit XON, then CTS
Print fct. blocked (XOFF, CTS)
Ref.wt. too light Error in storing reference weight Weight too light or there is
(with the counting or weighing- no sample on the scale
in-percent application)
Cannot update Reference updating not possible See “Counting” in “Operation”
(with the counting application) for reference updating criteria
Not a number Input wrong (for any Follow the instructions for the
xxxxx
Too low application program), e.g., application programs
xxxxx Too high alphabetic input not allowed
Too many char. Input text too long Allowable text lengths, incl. decimal point:
– S ID, NUM, L ID, ID: max. 20 characters
– W ID: max. 14 characters
Equation too long Equation exceeds 28 characters Limit equation to 28 characters
Limits different The unit for the tolerance limits entered Change the tolerance limits to
than unit during checkweighing is different than fit the application
that required for the current application
Err 10x Key is stuck Release key or
Key pressed when switching on the scale: Contact your local Sartorius Service Center
x =
1 : N (F1, F2, F5, F6), c
x = 2 : D, N (F3), 0, 3, 4, 9
x = 3 : 2, 5, 6, ., p, t-right
x = 4 : 1, 7, 8, N (F4), a, t-left
“Checkerboard” pattern displayed H key was pressed when turning on
continuously the scale, or is stuck
Err 340 Operating parameter (EEPROM) is wrong Contact your local Sartorius Service Center
No WP Weighing platform is defective Contact your local Sartorius Service Center
blocked Function blocked none
The special code
J
remains displayed None of the keys has been pressed Press a key
since the scale was turned on
The weight readout changes constantly Unstable ambient conditions Set up the scale in another area
Too much vibration, or the scale Change Setup configurations to adapt
is exposed to a draft the scale to the ambient conditions
A foreign object is caught between Remove the foreign object
the pan and the scale housing
The weight readout is obviously wrong The scale has not been calibrated/adjusted Calibrate/adjust the scale
The scale was not tared before weighing Tare before weighing
The scale is not level Level the scale
The dust cover is caught under the See “Replacing the Dust Cover” in
weighing pan the chapter “Care and Maintenance”
If any other errors occur, contact your local Sartorius Service Center!
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