SciQuip Incu-Shake Compact User Manual

INCU-SHAKE Compact Stackable shaking Incubator Manual V2023.1
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11. AFTER-SALE SERVICE
Please review this section before requesting warranty service. At SciQuip, one of our
primary goals is to provide customers with high levels of personal service and top quality
products, delivered on time, backed by technical service and supported for the life of the
product.
Before contacting us for warranty service, please be aware that there are repairs that are
not covered under warranty.
WARRANTY DEFINED
SciQuip Scientific Pty Ltd and its authorized local dealers (herein after SciQuip) hereby
warrant that equipment manufactured by SciQuip is free from defects in materials and
workmanship when the equipment is used under normal operating conditions in
accordance with the instructions provided by SciQuip.
COVERED:
Parts and labor for a period of one year from date of shipment.
Any part found defective will be either repaired or replaced at SciQuip's discretion, free
of charge, by SciQuip in Shanghai, China, or by its authorized dealers in where SciQuip
has its distributors. Parts that are replaced will become the property of SciQuip.
If SciQuip factory service personnel determine that the customer's unit requires further
service, dependent of the model involved, SciQuip may, at its sole discretion, provide a
service technician to correct the problem, or require the return of the equipment to the
factory or authorized service depot.
SciQuip will have the right to inspect the equipment and determine the repairs or
replacement parts necessary. The customer will be notified, within a reasonable time
after inspection, of any costs incurred that are not covered by this warranty prior to
initiation of any such repairs.
NOT COVERED:
Calibration of control parameters.
Improper installation; including electrical service, gas and water supply tubing, gas
supplies, room ventilation, unit leveling, facility structural inadequacies or ambient
conditions that are out of specification.
Cost of express shipment of equipment or parts.
Any customer modifications of this equipment, or any repairs undertaken without the
prior written consent of SciQuip, will render this limited warranty void.
SciQuip is not responsible for consequential, incidental or special damages; whether
shipping damage or damages that may occur during transfer to the customer’s point of
use. When the equipment is signed for at the customer’s site, ownership is transferred
to the customer. Any damage claims against the shipping company become the
responsibility of the customer.
Repairs necessary because of the equipment being used under other than normal
operating conditions or for other than its intended use.
Repair due to the customer's failure to follow normal maintenance instructions.
Parts considered consumable; including: light bulbs, filters, gases, etc.
Damage from use of improper water quality. Force Majeure or Acts of God.
Damage from chemicals or cleaning agents detrimental to equipment materials.

SciQuip Incu-Shake Compact Specifications

General

Brand	SciQuip
Model	Incu-Shake Compact
Category	Laboratory Equipment
Language	English