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If login fails
If the login screen fails to appear or the application does not operate correctly, the machine may also stop operating
correctly. In this event, it is recommended that you quit external account mode from the Web pages of the machine. For
more information, see [Help] in the Web pages.
If it is necessary to forcibly terminate external account mode using the operation panel of the machine, follow the steps
below.
Press the [SYSTEM SETTINGS] key and change "External Account Setting" in the system settings (administrator). After
changing the setting, restart the machine.
External count mode
When only the [External Account Control] setting is enabled in "External Account Setting" of "Sharp OSA Settings" in the
system settings (administrator), the machine enters external count mode.
Unlike external authentication mode, when the machine is started in "external count mode", the login screen of the
external account application is not displayed. Only the job result is sent to the external account application. External
count mode can be used together with the user control function of the machine. (External count mode can also be used
when the user control function is disabled.)
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